Get in touch with us today
Have a question about pricing, security, or how NovaLuna can streamline your team’s workflows?
Drop us a line—our specialists reply within one business day. You can also reach us by phone Monday–Friday, 9 AM – 6 PM ET, or schedule a live demo at a time that works for you.
We have received your message and will get back to you as soon as possible. Our team is dedicated to providing the best support and we appreciate your patience.
Visit our offices
From New Jersey to the Middle East, each NovaLuna space is an open lab where clients can brainstorm with our engineers, sip good coffee, and watch ideas turn into production-ready AI.
Plainsboro, NJ — Global HQ
Our R&D nerve-center, housing the Innovation Lab, leadership team, and 24/7 security operations.
New York, NY — Client Studio
Where we co-design solutions with financial-services and health-tech partners just steps from Wall Street.
Riyadh, KSA — MENA Innovation Center
Our Riyadh hub accelerates Vision 2030 goals, pairing bilingual AI strategists with Gulf-region partners to localize solutions, run Arabic-language LLM pilots, and scale secure cloud deployments.
Reach us out directly
Our team is here to assist you with any questions, technical issues, or partnership opportunities. Choose the option that suits you best.
Phone support
Explore our comprehensive knowledge base, including tutorials, FAQs, and troubleshooting guides, to get the most out of NovaLuna.ai.
Chat support
Connect instantly with a member of our team through live chat for quick answers and guidance. Perfect for urgent or time-sensitive requests.
Help center
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Have questions?
Whether you’re getting started with NovaLuna.ai or exploring advanced features, here are answers to some of the most common questions we receive.
Do you offer free trial?
Yes! We offer a 30-day free trial so you can explore all features of NovaLuna.ai with no credit card required. Sign up, upload your documents, and start automating workflows right away.
How do I create an account?
Click the “Get Started” button at the top right of our homepage. Fill in your name, email, and password, then confirm your email address. You’ll be guided through a quick onboarding process to help you set up your workspace.
Do you offer team accounts?
Absolutely. NovaLuna.ai supports multi-user team accounts with role-based permissions, allowing your entire organization to collaborate securely. You can invite teammates from the dashboard and assign them appropriate access levels.
How to unable user tracking?
You can disable analytics and usage tracking from your account settings. Go to Settings > Privacy and toggle off “Usage Data Collection.” Your preferences will be applied instantly across your account.